It is Adifo’s policy to guarantee the continuity of your IT-investment. Depending on the size of the automation project and on the kind of partnership you are looking for, Adifo provides a wide range of possible service levels.
A few examples:
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Service contract |
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After the purchase of hardware and software, you can close a service contract with Adifo. A service contract includes free updates of software and free problem solving of hardware and software within an agreed amount of time. |
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Managed services |
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Managed services includes the outsourcing of certain basic concepts, like anti-virus policy, firewall management, anti-spam management, hosting, backup management and disaster recovery. According to an agreed time schedule, the Adifo consultant visits your company to check backups, install updates, etc. |
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Business continuity planning |
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Because of the companies’ dependence on the IT-infrastructure, Business continuity planning comes in. This involves risk assessment in case of the breakdown of one of your company’s key IT-components. Business Continuity Planning is situated at three levels: security, operational functioning and marketing loss. |
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Partial outsourcing |
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The customer stores part of his business applications in a data centre. E.g. an Adess application, or a Delta/Clipper application via citrix. This system offers extra security for company-critical software. |
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Total outsourcing |
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In this case, the customer does not dispose of own server infrastructure on site. All software, from Office to business applications is stored in a data centre. This implies that the customer no longer controls the entire IT structure. Advantage = high protection
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Leasing |
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Hardware can also be leased. |
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