Privacy & Cookie Policy

This is the privacy policy of the websites of Adifo NV, www.adifo.be and www.adifo.com, (“Adifo” or “we”). Adifo is a public limited liability company incorporated under Belgian law, whose registered office is established at 9990 Maldegem, Industrielaan 11B, Belgium (VAT BE 0450.878.962).

This privacy policy is intended to inform you about the personal data that Adifo collects through its websites, to explain why we collect this data and to explain how we deal with your data.

The privacy policy can be modified, e.g. as a result of new functionalities of the Adifo websites that requires the processing of personal data. We thus advise you to check this privacy policy regularly. Any major changes will be announced on our homepage.

The privacy policy should be read together with Adifo’s cookie policy, which is available here at the bottom of this page.

Present version of the privacy policy was modified on May 4th, 2018.

1.     When does this Privacy and Cookie Policy apply?

The Privacy and Cookie Policy is applicable to the processing of all personal data of Users through the Website by Adifo.

2.     Who is responsible for your personal data?

Adifo is the party responsible for the processing of your personal data. This means that Adifo determines for what purposes your personal data will be processed and which means will be used to process your personal data.

Adifo has appointed a dedicated person who will be your point of contact for any questions or requests regarding the processing of your personal data. The contact details of this dedicated person can be found under point [12] of this privacy policy.

3.     Which personal data do we process about you?

We only collect your personal data in two ways.

3.1          Information provided by you

We receive your information if you decide to share it with us through different means:

  • If you contact us through the contact form on our websites.
  • If you sign up for our newsletter.
  • If you request information about our products.
  • If you submit your job application and use our online job application platform.
  • If you provide us with your contact details during a trade show.
  • If you get in touch with us via e-mail or by telephone.

In these cases, we usually receive information such as your first name, your last name, your e-mail address, your company’s name, the department you work for, the industry in which you are active, the country in which you live and your phone number.

3.2          Automatically obtained information

When you browse our websites, we receive data from cookie providers about your activity on our websites such as the time and duration of your visit, the webpages you visited before and after using our websites, your IP address, the pages you visit, the browser you use, geographical data such as your location.

We do this by using cookies. More information on the use of cookies by Adifo can be found in our cookie policy at the bottom of this page. 

4.     What is the legal ground for processing your personal data?

Adifo processes your personal data for various purposes, which are further explained below. Regarding the processing of your personal data, Adifo always relies on:

  • The consent that you expressed, e.g. by ticking a box to this effect during your navigation on our websites, or via another positive action from which your consent is inferred, e.g. by choosing to contact us via the contact form. In this case, you have the right to withdraw your consent for the future at all time;
  • On another legal basis laid down by law: for example, if the collection of data is necessary for the performance of a contract with you or if processing is necessary for the fulfilment of a legal obligation to which Adifo is subject.
  • In some cases, the processing of your data may also be necessary in relation to a legitimate interest of Adifo.

 

5. For which purposes do we process your personal data?

5.1   For the technical and functional management and analysis of the websites

We process personal data for the technical and functional management of our websites, in order to personalise the websites and to ensure that the websites is easy to use.

For this purpose we can process data such as your IP address, the pages you visit, the browser you use, the websites you visited earlier, geographical data such as your location, your preferred language and the time and duration of your visit. We do this e.g. by using cookies (see also our cookie policy at [Link to cookie policy]).

Depending on the individual case, these data are processed on the basis of your unambiguous consent or on the basis of Adifo’s legitimate interest in improving its websites and protecting it against cyber-attacks.

5.2    In order to respond to your requests and to keep you informed

We may contact you for direct marketing purposes. This includes sending you information we think you might like or marketing communications relating to our business by mail, e-mail or other means and sending you marketing communications relating to our business.

For this, we process your name, your contact details and the information we collect on our websites.

Depending on the individual case, these data are processed on the basis of your unambiguous consent, on the basis of the performance of a contract to which you are a party, or on the basis of your request to take steps prior to entering into a contract.

If you have previously sent us a request to e.g. receive our newsletter or if you have previously ordered a product, we will keep you informed of information about our products. In every e-mail we send you, we give you the opportunity to unsubscribe, but you can also contact us at any time for more information (see point 11 of the privacy policy in connection with your right to object).

5.3   To answer your questions

If you get in touch with us via the contact form on our websites, via e-mail or via telephone, we will use your personal data in order to reply and answer your question.

For this purpose, we process your first name, your last name, your e-mail address, your company’s name, the department you work for, the industry in which you are active, the country in which you live and your phone number. Furthermore we process your correspondence with Adifo about your question and all other personal data you provide to us and which are necessary to answer your question.

Depending on the individual case, these data are processed on the basis of your request to take steps prior to entering a contract, on the basis of the performance of a contract to which you are a party, or on the basis of Adifo’s legitimate interest in informing you about its activities.

6. Who has access to your personal data?

Adifo is selective in the parties to whom it discloses your personal data and chooses them carefully. In all cases, we will ensure that sufficient safeguards for the protection and confidentiality of your data are in place.

Adifo can share your personal data with other companies associated with Adifo. In addition, Adifo calls upon third parties to perform certain (processing) activities, such as the hosting of the websites. Personal data are not provided to other parties, unless this should be required by law or a court order.

If these parties have access to personal data for the services they provide, Adifo has taken the necessary contractual and organisational measures to ensure that the data are only processed insofar as necessary to perform the services.

In the following cases, we may share your personal data with third parties:

  • IT service providers that provide technical support.
  • Attorneys and external advisors: in certain cases Adifo may transfer your personal data to attorneys and external advisors if this is necessary to give us advice or to defend our rights.
  • Supervisory authorities in case of a lawful request.
  • Possible acquirers of Adifo in the unlikely event that (a part of) our activities would be taken over by a third party.

7. Does Adifo process your data outside the European Economic Area (EEA)?

Adifo keeps almost all your personal data in the EEA. Some data handled by our processor Hubspot may be stored on servers in the United States. In this respect, Adifo is committed to always ensuring an adequate and sufficient level of protection for your data. In particular, Hubspot is EU-US Privacy Shield certified. Moreover, if needed, Adifo will make sure that it can rely on a an adequacy decision under article 45 GDPR, by concluding standard contractual clauses under article 46.2 GDPR or via any other appropriate safeguard.

If you have any questions or would like to receive more information about the transfer of your personal data outside the EEA, you can send a dated and signed request to Adifo NV, Industrielaan 11B, 9990 Maldegem, Belgium.

8. What about links to other websites and social media?

The websites of Adifo can contain references (e.g. via hyperlinks) to other websites, which are offered by other companies or by social media. Adifo is not responsible for the processing of personal data via these websites. Nor does this privacy policy apply to these websites. Adifo advises you to check the privacy policies of these social media.

If you share content from the Adifo websites via social media, your personal data will be visible for the visitors of these social media. Adifo is not responsible for the processing of personal data via these social media. Nor does this privacy policy apply to these social media.

9.     How do we protect your personal data?

Adifo strives to protect your personal data as well as possible by means of technical and organisational measures, such as firewalls and secured servers that may only be accessed by a limited number of persons holding special access rights and who undertake to respect and maintain its confidential nature.

 

10. How long do we keep your personal data?

Adifo will retain your personal data for the period necessary to fulfil the purposes outlined in this privacy policy. In general, Adifo will delete your personal data from our systems after 4 years, unless a longer retention period is required or permitted by law.

11. What are your rights and how can you exercise them?

Under the GDPR, you have a number of rights with regard to your personal data. Some of these rights have a very specific scope or are subject to special conditions or exceptions. The scope of your rights is explained below.

You can send the requests to exercise your rights by e-mail to privacy@adifo.com or by post to the address as specified in section 12 of this privacy policy. Please note that Adifo cannot process your request without proof of your identity.

11.1  Right of access (article 15 GDPR)

This means e.g. that you can ask us whether or not we process your personal data and for what purposes we do this.

11.2  Right to rectification (article 16 GDPR)

You also have a right to obtain the rectification of inaccurate personal data.

11.3   Right to erasure (article 17 GDPR)

In some cases, we are obliged to erase your personal data, e.g. when personal data is no longer required for the purposes for which we have collected it or when the personal data have been unlawfully processed.

11.4   Right to restriction of processing (article 18 GDPR)

You may request a restriction of your personal data, e.g. if you dispute the accuracy of your personal data. A restriction of the processing means that we may only store your data temporarily, except in case you nevertheless consent to the processing of your data, in the context of legal proceedings or in the public interest.

11.5  Right to data portability (article 20 GDPR)

In certain cases, you can ask us to transfer your data to yourself or to another controller (if this is technically possible).

11.6  Right to object (article 21 GDPR)

In general: If the processing of your personal data is based on Adifo’s legitimate interest, you can inform us of the particular reasons why you wish to object to the particular processing activity. If these reasons outweigh our legitimate interests, we will stop the processing activity.

In the context of direct marketing: If we process your personal data for direct marketing purposes, you can always ask us to stop processing your personal data without you having to provide a special reason.

11.7  Right not to be subject to profiling (article 22 GDPR)

Adifo will not process your personal data for profiling purposes.

11.8 Right to withdraw your consent at any time

If the processing of your data is based on your consent, you also have the right to withdraw your consent at any time, without this affecting the legitimacy of the processing done prior to the withdrawal of your consent.

11.9 Right to lodge a complaint

In accordance with article 77 of the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with the supervisory authority of your habitual residence, your place of work or the place of an alleged infringement of the GDPR. The Belgian Data Protection Authority is the supervisory authority for Belgium and can be contacted at commission@privacycommission.be.

 

12. Who can you contact in order to exercise your rights?

If you have any further questions about the processing of your personal data, about Adifo’s websites or about this privacy policy, you can always contact us:

Adifo 
Industrielaan 11B
9990 Maldegem
BELGIUM

 

 

Adifo Cookie Policy

This is the cookie policy of the websites of Adifo NV (hereinafter jointly referred to as “Adifo” or “we”). Adifo NV is a public limited liability company incorporated under Belgian law, whose registered office is established at 9990 Maldegem, Industrielaan 11B, Belgium.

This cookie policy aims at informing you about the use of cookies by Adifo. This policy should be read together with Adifo’s privacy policy, which is available here at the top of this page.

The cookie policy can be modified, e.g. as a result of new functionalities on the website that require the processing of personal data. We thus advise you to check this Cookie policy regularly. Any major changes will be announced via our homepage.

This version of the cookie policy was last modified on May 4th, 2018.

1.     Adifo websites and cookies

When you visit our websites, we collect certain information by automated means, using cookies. We may also use other technologies such as pixel tags, browser analysis tools, server logs and web beacons for similar purposes as described in this policy and we may include them on our sites, in marketing e-mail messages or our newsletter, affiliated websites, etc., to determine whether messages have been opened and links clicked on. The information provided below about cookies also applies to these other technologies. The information we collect via cookies and other tools is used in a non-identifiable way without any reference to your personal information.

2.     What are cookies?

Cookies are small text files that are installed on your browser, on your computer or on your mobile device. They allow a website to recognise your device. Cookies can have several purposes: to ensure that the website takes into account the user’s preferences by for example remembering language preferences, to collect statistical data, to adapt the content etc.

3. Which cookies do we use?

We use cookies for different reasons: for the technical and functional management of the website, to personalise your website visit, to give us commercial and marketing information and to enable users to share content.

We use both functional, performance and navigational cookies:

  • Functional cookies: cookies that improve the convenience of your Website visit and improve the User experience.
  • Performance cookies: cookies that gather information to evaluate and improve the content of our Website (e.g.: analytics).
  • Navigational cookies: cookies that collect information about your computer and your visits to this Website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

Below you will find a summary of the cookies that Adifo uses on its websites:

:

Name Information Expiration period
_ga Used to distinguish users 2 years
_gat Used to throttle request rate 10 minutes
__hstc

The main cookie for tracking Users. It contains: the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session)

2 years

hubspotutk

This cookie is used to keep track of a User's identity. This cookie is passed on form submission and used when deduplicating contacts.

10 years

__hssc

Cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains: the domain, viewCount (increments each pageView in a session), session start timestamp.

30 minutes

__hssrc

Whenever we change the __hssc session cookie, this cookie is also set. We set it simply to the value "1", and use it to determine if the User has restarted his browser. If this cookie does not exist when we manage cookies, we assume it is a new session.

None. Session cookie

__hs_testcookie

This cookie is used to test whether the User has support for cookies enabled.

None. Session cookie

hsPagesViewedThisSession

This cookie is used to keep track of page views in a session.

None. Session cookie

hsfirstvisit

This cookie is used to keep track of a User’s first visit.

10 years

 

Some cookies we use are from third parties, such as [Google, Adobe, Hubspot, Hotjar, Marketo, LinkedIn] to provide us with web analytics and intelligence about our websites. These companies use programming codes to collect information about your interaction with our sites, such as the pages you visit, the links you click on and how long you are on our sites. For more information on how these companies collect and use your information, please refer to their privacy and cookie policies.

4.    How can you delete or block our cookies or change your cookie settings?

Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon as you visit our websites. By using our websites, you agree we can place cookies on your device.

Users can, at any time, delete the already installed cookies on their computer or mobile device as well using their internet browser’s cookie settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise, you should use the 'Help' option in your internet browser for more details.

However, remember that, if you turn off cookies, certain parts of our websites and some graphic elements may not be accessible or not look as good and you may not be able to use certain applications.

4.    Questions?

If you have further questions or complaints about this website or about this cookie policy, you can also contact privacy@adifo.com.